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Privacy Policy

Effective Date: 02/25/2026

Fletcher & Cooley, Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the information you provide through our website. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with applicable federal and Georgia law.

By using our website or submitting information through our forms, you agree to the practices described in this policy.

1. Information We Collect

​We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Project address or city

  • Company name (for commercial inquiries)

  • Project details or descriptions

  • Video or audio submissions (if provided through VideoAsk)

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We may also collect:

  • Consent to receive email communications

  • Consent to receive SMS/text communications

  • IP address

  • Browser type and device information

  • Website usage data through cookies or analytics tools

2. How We Use Your Information We Collect

We use the information collected to:

  • Respond to project inquiries

  • Evaluate project scope and feasibility

  • Connect you with the appropriate team member

  • Send follow-up communications

  • Provide project updates

  • Send administrative information

  • Improve our website and services

  • Maintain internal records

 

We do not sell or rent your personal information to third parties

3. Email and Text Message Communications

By submitting your information through our website, you may receive communications from us via:

  • Email

  • Text message (SMS)

  • Phone call

 

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our emails

  • Replying STOP to SMS messages

  • Contacting us directly

 

Message and data rates may apply for SMS communications.

4. Third-Party Services

We may use trusted third-party service providers to assist with:

  • Website hosting

  • Form submissions

  • Video inquiry tools

  • Email marketing

  • SMS communications

  • Customer relationship management

  • Analytics and website performance tracking

 

These providers may process your information solely for the purpose of delivering services on our behalf and are obligated to protect your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

While we strive to protect your personal information, no method of transmission over the Internet can be guaranteed to be completely secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve functionality

 

You may disable cookies through your browser settings if you prefer.

7. Data Retention

We retain personal information only as long as necessary to:

  • Respond to inquiries

  • Fulfill contractual obligations

  • Maintain business records

  • Comply with legal requirements

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent for communications

 

To exercise any of these rights, please contact us directly.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

11. Contact Information

If you have questions regarding this Privacy Policy, please contact:

 

Fletcher & Cooley, Inc.
950 Eagles Landing Pkwy, Suite 423, Stockbridge GA 30281
(678) 394-8005

help@FletcherCooley.com 
 

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